SHIPPING
How soon can i style my stawo jewellery?
Your order will be delivered within 3-7 workings days
Products are shipped with 24-48 hours, unless a difference shipping timeline is mentioned on the product page.
CONTACT US
How can I get in touch with stawp?
you can contact us by the provided email address.
support@stawp.in
RETURN OR EXCHANGE
Can i return or exchange if it doesn't fit?
No Return or Exchanges are allowed for size or fit issues.
Exchange is only allowed in case of a quality issue or any other product defect.
You will be eligible for an exchange of the same type of product, subject to stock availability.
If the same product is not available, a credit note of equal value will be issued, which can be used to purchase another product.
Exchange requests must be made within 3 calendar days from the date of delivery.
Eligibility Criteria:
The product must be unused, in original packaging, with all original tags attached.
Exchange is applicable only for defective or damaged items.
Shipping Charges & Conditions:
Exchange shipping is charged at ₹125.
Shipping costs are non-refundable.
Only one exchange per order is allowed.
Inspection & Processing:
Once we receive the returned item, it will be inspected before approval.
You will be notified of the exchange or credit note status after the inspection process.
You can always contact us for any question related to return or exchange at support@stawp.in.